How I Keep A Full Roster Of Clients Through Long-term Relationship Building
When you start prioritizing long-term relationships with client's, magic starts to happen with referrals + retention, and the days of constantly looking for new clients are over!
Let's talk about WOWing your audience from the START: Your onboarding process ↓
Revealing My Money-Making Onboarding Process That Builds A Luxury Client Experience
The most important part of getting a new client, is how smooth, energetic, & impactful their onboarding process is!
The investment this new client is making is probably huge for them! Whether it's a high ticket mentor, a VIP Systems build, or a 3 month social media container, spending money to grow their biz means A LOT to this person.
This could also be the 1st time they're investing in this niche so it could be daunting & overwhelming. So one of the best ways to make them comfortable & confident is to create a luxurious welcome into your space.
Here is what you should include in your onboarding process:
Click to learn more about each step in detail:
Welcome Packet
I have a 7-page Canva Template that I copy for each client. It takes about 10-minutes to personalize it for each client.
Client Portal
Get Client Setup
Kick-off Call
Your onboarding process sets the vibe -it's your time to SHINE✨ WOW them! Providing a "once in a lifetime experience {one only YOU provide} will always keep them wanting more. {HELLO CLIENT RETENTION}
What You Get When You Provide A Luxury Client Experience
I’ve said it before & I’ll say it again… Client experience is the MOST important aspect of your biz.
If you’re creating an unforgettable experience for your clients from start to finish, you will:
💎 increase client retention
💎increase the number of referrals you get
💎have more raving testimonials
💎be able to grow your business WITHOUT burnout
Do you wish you had a higher client retention rate? Take this Client Experience Quiz. Answer all the questions, reflect on them, and then implement and adjust!
START TODAY FOR FREE
A Welcome Packet is a MUST when you onboard a new client!
✨ Set the vibe STRONG ✨
Make them feel welcomed, supported, and special for working with you! You can grab a piece of mine for FREE!
Talk soon toots,
Angelica
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