How To Use Client Experience To Sell For You In Your Online Business
Book out your services in your online business WITHOUT having to launch them.
Yes, it's more than possible to completely book out your online services without ever launching. {In fact I've had, and still do have, a FULL roster of clients without ever "launching" my service as an Online Business Manager.} This is so possible for you too!
There is one SECRET to making this happen...
You need to WOW the LIFE out of your brand-new clients from the moment they say "YES" to working with you! Bring them on a luxury client experience -Start by implementing these 3 things:
Set The Tone In Your Client Experience
This is your client's 1st impression of working with you! You want to make it exciting, personalized, & raise the energy from the start! Use one of my free goodies down below to WOW clients the second they enter your inner circle.
Remember there is something very important about client experience: It starts BEFORE someone becomes your client and continues AFTER they are done working with you!
Build Trust That Will Create Customer Loyalty
Streamlined onboarding & sending contracts quickly are an "added" bonus if you want to build trust with your new clients. They want to see you follow through on what you promise them.
Utilize business tools like Dubsado to take advantage of business automation! A CRM tool like this will take over your ENTIRE onboarding process, that middle journey with a client, AND the offboarding process {might I add, the very minimal manual effort it takes from you after you get it built out!}
Excite them Through Your Client Experience
Start the energy high & never lose that moment. It will solidify this client sticking around for the long haul which leads to higher retention AND most likely referrals! {HELLO EASY SALES⚡️}
High client retention & constant referrals means less time, energy, & money spent on trying to look for new clients, and even better -no need to be launching.
My Final Note: Create A Strategic, Thoughtful, Personalized Client Experience
This is my bread & butter my dears 🧈 🍞
If you've been around here, you know we've got ALOT to say about this! So much, that I've created a specific blog that goes into great detail on 3 Brilliant Customer Experience Tips You Need To Boost Client Retention. Check it out and watch money start to flow in!
Extra Tip: Take Advantage Of Your Email List
If you've made it this far, I've got a special extra tip for you!
Don't skip out on the HOT leads that are lurking in your email list. Build relationships with that audience because they CHOSE to be in your space {your inner circle} for a reason! Your email list will see every email you send AND you know they need your help since they ended up on your list.
Help them feel supported, seen, and appreciated by giving a small inside look of what your customer experience feels like: give them exclusive discounts, sneak peaks, early waitlist, etc. Preselling in your email list {your most engaged audience} can take away launching forever!
START HERE FOR FREE
Kick start that luxury customer experience with this FREE goodie! Completely customizable for your branding and your audience.
It's time you make your ideal clients FEEL something.
How? Draw them in with your brand's personality!
Just like you put passion & energy into your social media graphics, put that SAME passion into your welcome email {people are coming into your inner circle for a reason, make it worth it!}
Talk soon toots,
Angelica
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