Work less by giving more with a client experience that will leave you unforgettable! The experience you bring your clients on while working with you, will decide if they will come back, and tell their friends about you, or ghost you and pretend like you never existed when the contract is up.
If you've been around here, you know how important client experience, and customer journey is for sales, referrals, and talk in the online space ;)
#1 How client experience can break your business
The evil to all client experience evil - a disorganized backend. With no automations, processes, or backend plans set in place, valuable time + experience is wasted for YOU and your CLIENTS. {YES YOUR CLIENTS FEEL IT TOO}
If foundations are not set in place your clients can feel overwhelmed by your processes, confused on what they need to provide, and overall not welcomed in your space.
There's a fine line between:
Letting your business be a hot mess and continue working like it's not holding you back ➜ and at least trying to place foundations together, piece by piece, because you want your biz to scale to new heights
So here's your reminder to prioritize client experience, and your customer journey so you can make more sales and build a profitable, scalable business. My client experience bundle can help you do exactly that!
#2 How you can use client experience to your advantage
💎 Using CRM tool like Dubsado can help provide a central place to house your entire customer journey (from start to finish)
💎 Zapier is also a great place to set up automations, and start time saving
💎 PM Tool like AirTable can hold anything your client needs, no matter the niche {launch plans, content, graphics, notes, tasks to do, email sequences, etc}
A great client experience, leaves clients wanting more. This means it will lead to higher client retention and referral rate which will equal to more sales! {client retention + referrals = more $}
Drop any questions you have on client experience!
Turn your business from manually throwing things together and living day by day watching sales go by fast ➜ putting your goals into action with automatic systems, and tools to organize your business beyond today for an unforgettable client experience!
Talk soon toots,
Angelica
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