Make every minute count in your Client Experience By Being Intentional
Don't manifest a growing business, and not expect it to happen {Especially with a luxury customer experience that'll make you a ton of money}😜
Here Is How Your Customer Experience Is Lacking {And Let Me Guess How Your Feeling}
You're feeling stressed because EVERY part of your business "needs" you! I'm not being mean when I say this toots but: STOP being a control freak & lighten your load 🔥
Whether you think systems are hard, aren't sufficient, or you haven't thought about them at all, they will literally save your sanity! & I know all of you beautiful gems want to protect your mindset at all cost
Right now you're:
❌ manually sending every onboarding piece to your new clients
❌ going through 5 steps to send an email campaign to your email list
❌ trying to remember every site you have to edit when you raise your prices or launch a new program
❌ not using pinterest, FB, or LinkedIn because you're not repurposing your content
Tomorrow you could be doing...none of this, but still get them all done. Read more about different business tools, and business automation in this blog.
Don't Waste Time Making These Client Experience Mistakes
You hear tips, tricks, & mindset shifts on how to GET clients. But no one is talking about those bad habits you're doing that's causing you to LOSE clients!
You probably don't even notice you're doing them either! You're so consumed in:
⚡ sending out emails
⚡creating bombass content
⚡ showing up on your stories
But you haven't grown enough in your business if you have SO much going on, that you're not focusing on your client experience.
Did you know the client experience starts:
✨BEFORE they sign the contract?
✨BEFORE the discovery call??
✨BEFORE the sales convo?!?!
When you go out to eat, you're going to rate your experience as soon as you drive into the parking lot; NOT when your server asks what you want to order. So step in your ICA's shoes for a sec & give them the EXACT relationship YOU would want when you're investing in someone.
I'm sure you had at least 1 experience that wasn't so great & you wish would've went differently. Those are the things that should be remembered so you can avoid them when creating your offers & building your community.
If you want to make more $$, you need to give new followers close to the same love you give paying clients.
Do you think you could have a better process when it comes to giving your new followers love?
Get Your Client Experience In Check With Effective Business Software In Place
If you want to expand in a way that's sustainable, you have to put strong foundations in place {that you can stick to} BEFORE you actually scale. When things hit the fan... there's no slowing down. So set yourself up for success to avoid the mental breakdowns {cue the pink moscato 🍷}
Map out those systems & processes-
as you scale, your business gets more complex. I recommend you get systems nailed down EARLY do you're not scrambling when things get even more chaotic
Have email templates set up & zaps in place-
Automate our workflows-
When one of my clients found out she didn't have to send the contract, then wait for signature to send the invoice, then wait for invoice to send intake form, & blah blah blah... her jaw dropped like her man just walked out of the room naked 😜
Make your time online count gem's & put these at the top of your to-do list {or invest in someone to do it for you, I can support you! Find out more here }
WORK LESS BY GIVING MORE
Luxury Client Experience Bundle
Unforgettable Client Experience has never been so easy for you to give, until now!
I know you want to stand out from every other entrepreneur in your niche but you don't quite have the time to figure out what you need or how to step it up a notch!
💎how about a checklist to keep your clients top of mind?
💎an onboarding packet AND offboarding packet to leave a great first AND last impression on your clients?
💎a list full of what I call "hidden GEMs" that you can sprinkle throughout your clients journey to make them feel special?
Guess what toots?! You don't have to because I am placing everything you need in the palm of your hands!
This bundle will help you make your client experience stand out by:
⚡️keeping your clients experience above everything else
⚡️welcome your new clients with a bang
⚡️say goodbye to your clients with a last great impression
⚡️a list of Hidden GEMs to give your clients the love they deserve
Talk soon toots,
Angelica
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